by Archie England -
I had mentioned in the last newsletter that we may be fortunate enough to have Dr. Rajan Suri, the creator of the QRM principles (and author of numerous books on the subject), provide training for Maintainer. Well, it has been booked! It is scheduled for November 14th and 15th. Unfortunately, not everyone will be able to attend. However, we have selected more than 50 people within the company that will be able to go. They should be bringing back a lot of great ideas and a new energy toward improving our process flow and reducing the lead times to our customers. This system has the potential to take us to a new level of customer satisfaction. It is a very exciting time!
You will probably get this message from several contributors to the newsletter this month. However, I think it is worth repeating…
As Thanksgiving and Christmas approach, please take the time to be with your family and friends. Our social circles are so very important to our well-being (spiritually and physically). Events like these help us to stay focused on what is important in life.
Also, be careful in your travels. We want you to come back safely to your family here at Maintainer.